Billing

One plan, no contract: $49/month. Cancel any time.

What $49/month covers

The whole product: lead capture, the AI assistant on your Thumbtack threads, the console (Inbox, Jobs, Bookings, Settings), booking, and your lead notifications. Texting is included too — carrier registration and your business number are part of the plan. That's it. There is no setup fee, no per-message charge, and no other line item.

If a payment fails

Life happens — cards expire. Here's exactly what Capture does:

1. Days 1–5 (grace): everything keeps working. Your console shows a banner with the date sending would pause, and our payment provider retries your card and emails you a payment link.
2. After 5 days unpaid: sending pauses and the console shows a payment wall. The moment a payment succeeds, everything switches back on by itself — no call, no reactivation fee.

Your leads never stop being captured — even while payment is unresolved, every new lead and message lands safely in your account. You never lose data over a card problem.

Canceling

Cancellation stops your subscription; sending stops with it, and your captured history remains yours to review. Email support@zendrocapture.com and we'll take care of it — no retention runaround. Your subscription ends at the close of your current billing period.

Your data after canceling

Your conversation and job history stays available to review, read-only, for 90 days after cancellation. Want a copy? Email support within that window and we'll export it for you. Want it gone sooner? Email us and we'll delete it — see the Privacy Policy for the details.

Receipts and card changes

Payments are processed by Stripe; receipts arrive by email automatically. Need to update your card? Email support@zendrocapture.com and we'll send a secure link.

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